Shipping policy
Average delivery time
Below you will find the average delivery time for our shipments:
– After receiving an order, we typically need 1 to 3 business days for processing. On business days, processing usually takes place on the same day. Orders placed on Friday afternoons or over the weekend may be delayed.
– Once processing is complete, the order will be shipped. The average delivery time is 8 to 12 business days.
Delivery is made via regular postal service or local logistics providers, depending on availability.
We always strive to make the entire process as efficient as possible. If you have any questions or concerns, please contact our customer service.
Ordering and delivery process
Order
The purchasing process is simple and functional. The desired item can be added to the shopping cart on the product page by clicking the "Add to Cart" button.
Before proceeding, the customer must check that the correct options (color, size, model) have been selected. Then, click "Proceed to Checkout".
On the next page, all address details must be entered correctly and completely. Careful verification is the customer's responsibility.
After entering your data, click on "Continue to shipping".
The address can be checked again on the shipping page.
Shipping is always free – there are no additional delivery costs.
Then select "Proceed to payment" to continue.
payment
Several payment methods are available during the payment process.
All payment methods are secured by SSL encryption.
Available payment methods:
Credit card (AMEX, Mastercard, Maestro, Visa)
PayPal
After selecting the desired payment method, the process must be confirmed with "Complete order". The customer will then be redirected to the respective platform and follow the instructions there to complete the payment.
If you experience any problems, please contact us.
Shipping costs
Shipping costs are fully covered by Lovia Fashion.
There are no additional delivery costs.
There is no minimum order value required.
Shipping of the order
Once a product has been selected, the order will be processed according to our internal procedures.
In order to offer competitive prices, orders are collected and shipped together once a minimum volume is reached.
This may lead to slightly longer delivery times. We thank you for your understanding, especially considering logistical and environmental aspects.
Note: Due to high demand or external factors (e.g., operational restrictions or exceptional circumstances), additional delays may occur. This should be taken into account when placing your order.
If you would like to inquire about the possibility of same-day shipping, please contact us by email. Our team will review your request and get back to you depending on availability.